Contact information
Contact Information
We’re a small, independent brand, and we handle everything directly.
If you need help with an order, have a question about sizing, or just want to say hi, you can reach us here:
Email: info@hacswim.com
We do our best to respond to all messages within 1–2 business days.
For order-related questions, please include your order number so we can help you faster.
Business Information
HAC Swim
Hamilton, Ontario
Canada
Customer Support Hours
We’re not a big call center (thankfully), but we are around.
Messages are typically answered:
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Monday to Friday
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During regular business hours (Eastern Time)
If you reach out on a weekend or holiday, we’ll get back to you as soon as we’re back.
A Note From Us
Every message goes to a real person — no bots, no scripts.
We’ll always do our best to take care of you.
Hot boys. Cold drinks. Real support.